Improve customer experience through better customer service.
Get excellent Client Relationship Management training, that generates 100x results for your businesses or company. Our skilled expert has 5 years of experience in helping businesses improve their customer relations by providing better service to their customers.
A little bit about CRM Consulting.
CRM stands for Client Relationship Management. Our aim is to help businesses improve their customer experience by providing better customer service to their customers. This will in turn lead to customer retention and boost their business reputation as customers who receive exceptional customer service would refer friends and family.
Our mission is to help small businesses improve customer retention. Customer retention is something a lot of small businesses struggle with and one major reason for this is how poorly prepared they are in treating their customers.
Our vision is to become one of the leading customer service company in Africa that helps businesses improve their customer service through training, outsourcing and follow ups.
Our value is to bridge the gap between businesses and customers. We value helping businesses to have a structure and system in place that is centred around customers so that customer are the heart of every decision making.
What We Do
Virtual Staff Training
Hands-on online training for company employees, LIVE or pre-recorded.
Digital Training Courses
Excellent online courses that simplify above-par customer relations to grow your company’s customer retention.
Detailed analysis and guidelines on how to execute effective mystery shopping so your business retains more customers.
Virtual One-on-One Training
Meet one-on-one with our customer relations management expert to grow your personal knowledge in the field of CRM.
Looking to outsource? Get better and smarter outsourcing advice, that saves you lots of money and headaches.
Why Choose Us
Customer is King. We bridge the gap between you and your customers.
Safe & Secure
Our courses are targeted towards helping clients deliver topnotch customer service.
Practising what we preach, our support system will safely guide your business towards your customer relationship management goals.
We offer products & services for efficient customer relationship management, that will not make you break the bank.
Ready To Build Loyal Customers?
We know customer retention is a lot of work. So, we simplified it for you!
Request a Quote Today
Castlemill, Hamlet Lane, Dublin, Ireland, K32 D510
+353 87 666 6293